Frequent questions

Can I purchase items individually?

Yeah. You can buy any product in quantity.

Do you offer products without printing?

Yes, we can help you with that. Simply place the order and specify that you do not want customization. It will be deducted from the price.

How can I request clothing measurements?

After your request, we will contact you to tell us the measurements you want. We can also offer you standardized measurements.

Is there a minimum quantity to purchase?

For the vast majority of items, the minimum quantity is 25 units. However, you can consult for each product.

Do you have a space to store our merchandising?

Yes, we can store your inventory in our warehouse with preferential rates. You will have control of your inventory and can send products wherever you want at any time. Learn about our storage rates here.

Can I request a sample of a product?

Yes of course. We offer free samples of any product in our catalog. It will arrive to you in 2 or 3 business days. Contact us.

How is shipping and distribution?

We ship to wherever you want at the time you want.

You can make direct shipments from our warehouse to offices, events or remote employees directly from your dashboard.

What happens if my order does not arrive on time?

If your order arrived on a date later than the agreed date, contact us and we will evaluate compensation measures for the inconvenience caused.

Why are there differences between the website price and the final quote?

The prices are available on the website for reference. The level of customization, quantities and shipping methods modify the final cost of the order. We try to be 100% transparent in our prices and quotes so that you understand the costs associated with your order.

What are the turnaround times?

Production times vary according to the quantity and the marking technique used. To know delivery times see here .

What printing techniques do you use?

We seek to offer the best price-quality marking technique by default. However, if you want a specific technique you can detail it in your request. We will always detail the technique previously used for your approval.