Terms of use

Terms and Conditions

Please carefully read the following terms and conditions that govern the use of our services and merchandise products. By accessing our website or making a purchase, you agree to comply with and be bound by these terms and conditions:

Company information

Clewi is a brand belonging to the company Biela Tech SL, an entity legally registered in Spain, with registered office at Torrent de les Flors 23, Barcelona and tax identification number B-44630887. We are a company dedicated to the sale of merchandising products, corporate gifts and advertising items.

Use of the Website

Use of our website is governed by the following terms:

a) The content of the website is the exclusive property of Biela Tech SL and is protected by copyright. Reproduction, distribution or modification of the content is not permitted without our prior written consent.

b) Use of the website is at your own risk. We will not be liable for any damage or loss caused by the use of, or inability to use, the website.

c) The website may contain links to third party sites. We are not responsible for the availability or content of such sites.

Purchases and Payments

a) When making a purchase on our website, you agree to provide accurate and complete information about yourself and the products you wish to purchase.

b) Product prices are shown in euros and include the corresponding taxes. Shipping costs will be indicated during the purchase process and will be the responsibility of the customer, unless otherwise indicated.

c) Payments are made through secure and reliable methods. We do not store credit card information nor do we have access to payment details.

d) We reserve the right to refuse or cancel any order in the event of any errors in the information provided, technical problems or suspected fraudulent activities.

Shipping and Delivery

a) We strive to ensure timely and safe delivery of products. However, we are not responsible for delivery delays caused by factors beyond our control.

b) The shipping address provided by the customer must be accurate and complete. We are not responsible for shipments lost or returned due to incorrect or incomplete information.

Returns and Refunds

a) We accept returns and offer refunds in accordance with our returns policy. For more information, please see our returns policy available on our website.

b) To request a return or refund, the customer must contact our customer service within a given period and follow the instructions provided.

Intellectual property

All intellectual property rights related to our products and designs are the property of Biela Tech SL. Reproduction, distribution or modification of the products or designs is not permitted without our prior written consent.

These terms and conditions are governed by the laws of Spain. Any dispute or claim related to these terms and conditions will be submitted to the exclusive jurisdiction of the courts of Spain.

If you have any questions or concerns related to our terms and conditions, do not hesitate to contact us through the following means:

Tech SL Crank
Torrent de les Flors 23, Barcelona, ​​Spain
+34606750221
info@cleiw.io

Effective date: 06/17/2023